IT Support Specialist
2 weeks ago
We are seeking a skilled IT Technician to provide hands-on technical support, diagnose and resolve issues, and maintain our tech infrastructure. The ideal candidate will be a proactive problem solver with strong communication skills.
Key Responsibilities:- Provide technical assistance via various channels, ensuring timely and effective resolution of issues.
- Diagnose and troubleshoot hardware and software problems, utilizing strong analytical skills.
- Install, upgrade, and configure computer hardware and software, maintaining up-to-date knowledge of emerging technologies.
- Set up, maintain, and troubleshoot network and server equipment, ensuring optimal system performance.
- Assist with user account management and permissions, ensuring secure access to company resources.
- Collaborate with team members on projects and maintenance tasks, promoting a culture of teamwork and open communication.
- Monitor system performance, perform routine maintenance, and stay up-to-date on the latest technologies.
- Contribute to process improvement initiatives, identifying areas for enhancement and implementing changes to increase efficiency.
- Associate degree in IT or a related field, with a strong foundation in computer systems and networking.
- Proven experience as an IT Technician, with a track record of resolving complex technical issues.
- Strong understanding of hardware and software components, including Windows, macOS, and Linux operating systems.
- Familiarity with basic networking concepts, including TCP/IP, DNS, and DHCP.
- Excellent problem-solving and communication skills, with the ability to work effectively in a team environment.
- A+ certification or similar is a plus, demonstrating a high level of technical expertise.
- Experience with Active Directory and Office 365 is desirable, but not required.
#INSEP2024
#ZRCFSTECH
Click here to apply online.
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