Customer Service Representative

4 weeks ago


Granbury, United States PNC Full time
Job Description

At PNC, we are committed to delivering exceptional customer experiences and fostering a culture of inclusivity and respect. As a Part Time Teller, you will play a vital role in providing top-notch service to our customers, processing transactions with accuracy, and educating them on new banking technologies.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty
  • Process a variety of customer interactions, including transactions and referrals
  • Educate customers on alternatives for financial interactions and identify banking opportunities
  • Perform lobby engagement activities to connect with customers and position PNC products
  • Apply product and procedural knowledge to solve customer problems

Requirements:

  • Customer-focused mindset with knowledge of values and practices that align customer needs and satisfaction
  • Ability to assess and manage risks associated with business objectives and activities
  • No degree required; prior experience not necessary

Benefits:

  • Comprehensive range of benefits, including medical, dental, and vision options, 401(k) with PNC match, and pension plan
  • Robust wellness program with financial incentives
  • Up to 11 paid holidays each year, 6 occasional absence days, and vacation time after first year of service

PNC is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with a disability. We foster an inclusive and accessible workplace and are committed to delivering exceptional customer experiences.



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