Customer Service Representative
4 weeks ago
At PNC, we are committed to delivering exceptional customer experiences and fostering a culture of inclusivity and respect. As a Part Time Teller, you will play a vital role in providing top-notch service to our customers, processing transactions with accuracy, and educating them on new banking technologies.
Key Responsibilities:
- Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty
- Process a variety of customer interactions, including transactions and referrals
- Educate customers on alternatives for financial interactions and identify banking opportunities
- Perform lobby engagement activities to connect with customers and position PNC products
- Apply product and procedural knowledge to solve customer problems
Requirements:
- Customer-focused mindset with knowledge of values and practices that align customer needs and satisfaction
- Ability to assess and manage risks associated with business objectives and activities
- No degree required; prior experience not necessary
Benefits:
- Comprehensive range of benefits, including medical, dental, and vision options, 401(k) with PNC match, and pension plan
- Robust wellness program with financial incentives
- Up to 11 paid holidays each year, 6 occasional absence days, and vacation time after first year of service
PNC is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with a disability. We foster an inclusive and accessible workplace and are committed to delivering exceptional customer experiences.
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