Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Courtesy Clerk to join our team at Brookshire Grocery Company.
Key Responsibilities:
- Maintain acceptable store conditions according to Company standards.
- Engage with customers, bag and transport groceries, locate products and conduct price verifications.
- Ensure groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
- Communicate with management any incidents, actions, or concerns occurring on store premises.
- Ensure front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
- Promote product sales through active customer engagement.
- Follow Company guidelines by cleaning breakroom/restroom and facing product to ensure proper store conditions.
- Maintain a friendly and customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers' vehicles.
- Comply with all Company policies and procedures.
- Ability to work flexible schedules including nights, weekends and holidays.
- Typically involves on-the-job training.
- Work is generally performed in a retail store.
Company Culture: Brookshire Grocery Company strives to provide a safe, drug-free and alcohol-free environment for its partners and guests. We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.
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