Retail Sales Representative

2 weeks ago


Granbury, Texas, United States Cash America Full time
Retail Sales Associate Job Description

We are seeking a Retail Sales Associate to join our team at Cash America Pawn. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, processing sales and loans, and maintaining a clean and organized sales floor.

Responsibilities:
  • Greets and interacts with all customers to develop a rapport and provide financial solutions.
  • Performs non-management open/close procedures.
  • Keeps the sales floor clean, stocked, and maintains the display of merchandise.
  • Performs sales and loan transactions in accordance with established policies and procedures.
  • Handles all cash and negotiable items in accordance with established policies and procedures.
  • Answers incoming calls per company standards.
  • Effectively communicates to customers the legal aspects of the pawn and buy transactions.
  • Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
  • Partners with all employees to create a positive and memorable customer experience.
Requirements:
  • Must be willing and able to lift/carry up to 50 pounds.
  • Must be willing and able to perform duties and tasks for extended periods of time.
  • Ability to work with firearms and to become firearms certified.
  • Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas.
  • Minimum Age: 18 years old.
  • High School Diploma, GED, or equivalent experience.
  • Strong desire to work, serve customers, work with people, and be team-oriented.
  • Ability to multi-task in a fast-paced environment.
  • Ability to perform basic math calculations proficiently.
  • Cash handling experience is preferred.
  • Should be able to work in multiple locations, as business needs dictate.
  • Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
  • Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
Commission Plan:

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application to join our team today.



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