Systems Support Specialist
6 days ago
We're a company that's been around for over 155 years, and we're still going strong. Our culture is all about our people, both in our communities and within our organization. We believe in helping people find financial safety and success, and we're committed to making sure our customers and employees are taken care of.
Job SummaryWe're looking for a Systems Support Specialist to join our team. As a key member of our business unit, you'll be responsible for providing support and coverage on daily tasks, utilizing systems to support the business unit, performing testing for project upgrades, and handling production issues.
Key Responsibilities- Review, analyze, and evaluate business systems through data collection and system reporting
- Provide and apply updates via various avenues
- Assist with system projects as requested within the department
- Monitor systems and databases for functionality, user accessibility, and availability
- Utilize systems to generate reports and develop and produce requested reports
- Leverage training and experience across business units to provide back-up production support
- Basic knowledge of systems support, including best practices
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
- Associate's degree or equivalent combination of education and experience required
- 1+ year experience developing systems and performing reporting and analysis required
We offer a competitive compensation package, including employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. If you're interested in joining our team, please click here to learn more.
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