Housekeeping Operations Manager

2 weeks ago


Hamtramck, Michigan, United States Powerlink Full time

Powerlink Healthcare Services is currently seeking a proactive and detail-oriented Housekeeping Operations Manager to enhance our team. As a leading provider of Integrated Healthcare Services across the United States, Powerlink is dedicated to delivering exceptional solutions in the realms of Food and Nutrition Services, Housekeeping, Laundry Services, and Facility Maintenance.

We are looking for individuals who are passionate about service and committed to excellence. Our team of dedicated professionals collaborates to create a welcoming environment for our senior residents.

Key Responsibilities:

The Housekeeping Operations Manager will oversee the daily and strategic activities of the Environmental Services department. This role involves:

  • Engaging with clients, vendors, and the corporate office to ensure seamless operations.
  • Understanding and addressing the needs of our customers effectively.
  • Upholding Powerlink's core values and standards in all interactions.
  • Managing the housekeeping operations in designated areas, including staffing, inventory management, and financial objectives.
  • Implementing standardized procedures to enhance productivity, quality, and customer satisfaction.
  • Utilizing analytical methods to identify improvements and increase operational efficiency.
  • Coordinating and supervising departmental projects.
  • Leading the team in alignment with the defined scope of work.
  • Conducting interviews, hiring new team members, and providing training and orientation.
  • Offering coaching and career development support to staff.
  • Setting performance goals and conducting evaluations for team members.
  • Managing staff schedules, including work assignments, training, and coverage for absences.
  • Assisting team members in resolving complex challenges.
  • Organizing and leading departmental meetings.
Qualifications:

To be considered for this position, candidates should possess:
  • Strong problem-solving skills.
  • A minimum of 6 years of experience in Environmental Services, with at least 2 years in a supervisory role preferred.
  • Flexibility in work scheduling as needed.
  • Proficiency in Microsoft Office and web-based applications.
  • A high school diploma is required; some college education is preferred.
  • A willingness to engage in all aspects of Environmental Services operations as necessary.
  • A comprehensive understanding of customer service principles and practices.


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