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Appliance Repair Specialist

2 months ago

Verona, Wisconsin, United States Best Buy Full time
Job Summary

We are seeking a skilled Appliance Installation and Repair Technician to join our team. As a key member of our in-home services team, you will be responsible for diagnosing, repairing, and installing large products in customers' homes.

Key Responsibilities
  • Diagnose and repair complex electronic products in customers' homes
  • Install new appliances and electronics, ensuring proper functionality and safety
  • Manage routes, part orders, and returns to minimize costs and losses
  • Provide exceptional customer service, resolving issues and exceeding expectations
  • Collaborate with team members to maintain inventory and vehicle maintenance
  • Offer alternative solutions to customers who decline repair services
Requirements
  • 6 months of experience delivering, installing, or repairing consumer electronic products
  • 1 year of experience in a customer service or in-home services environment
  • 1 year of experience in the electronics industry
  • Ability to work a flexible schedule, including holidays, nights, and weekends
  • Current, valid driver's license
  • Must be at least 21 years old
  • Have and maintain a driving record that meets Best Buy safety standards
  • Able to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help
Preferred Qualifications
  • Customer service experience, including resolution of complex issues
About Us

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life.

We are committed to being a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work now and into the future.

Best Buy is an equal opportunity employer.