US Client Manager

4 days ago


Los Angeles, California, United States TuneCore Full time
About the Role

We are seeking a highly skilled and experienced Client Manager to join our team at TuneCore. As a Client Manager, you will be responsible for delivering exceptional client service and building strong relationships with our key clients in the North American market.

Key Responsibilities
  • Develop and implement client management strategies to drive revenue growth and client satisfaction
  • Act as the primary point of contact for clients, providing proactive communication and support to ensure their needs are met
  • Collaborate with internal teams to ensure seamless delivery of services and timely resolution of client issues
  • Conduct regular client reviews to identify opportunities for growth and improvement
  • Develop and maintain comprehensive reporting and analytics to inform client management decisions
  • Stay up-to-date with industry trends and developments to ensure TuneCore remains a leader in the music publishing industry
Requirements
  • 3-5 years of experience in the music publishing industry, with a focus on client management
  • Proven track record of delivering exceptional client service and driving revenue growth
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
  • Ability to work autonomously and as part of a team, with a strong focus on collaboration and teamwork
  • Deep understanding of the music industry, with a specialization in publishing
  • Knowledge of managing global copyrights and rights organizations
  • CRM and Office software skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to industry-leading technology and tools
  • A comprehensive training program to ensure success in the role


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