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Customer Service Representative

2 months ago

Raritan, New Jersey, United States Quidel Corporation Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. This role is responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Manage customer inquiries and complaints in a professional and timely manner
  • Create and manage customer orders, ensuring accuracy and efficiency
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with customers, understanding their needs and preferences
  • Stay up-to-date with product knowledge and company policies to provide informed support
Requirements
  • High School Diploma required
  • 1-3 years' experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to multitask and manage multiple priorities
  • Proficient in Microsoft Office Applications
What We Offer

Quidel Corporation offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, as well as a 401(k) plan, employee assistance program, and paid time off.

Equal Opportunity Employer

Quidel Corporation is an equal opportunity employer, committed to ensuring all individuals have an opportunity to apply for positions without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.