Field Service Engineer

4 weeks ago

Raritan, New Jersey, United States Ortho Clinical Diagnostics Full time
Job Summary

The Opportunity
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our Culture
We put our team members first and prioritize actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked.

The Role
We are seeking a Field Service Engineer in Colby, KS or McCook, NE area. This is a field-based position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by QuidelOrtho. This field-based position covers customers throughout Western Kansas and Nebraska.

Responsibilities
We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for coordinative product solution. Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and position will also require the individual to assess Customer needs and recommends solutions in accordance with product specifications and Customer technical training and product briefing with customers, vendors and company representatives as needed. Act as local on-site representative to customer's organization. Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware. This position requires the individual to provide service support in the hospital/clinic laboratory environment. Responsible for individual parts management, online training, and administrative expense reporting. Perform other work-related duties as assigned.

Requirements
Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: Education: Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required. Experience: Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required. A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required. The ability to organize and express ideas clearly, verbal and written, in individual or group appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines. Ability to effectively manage assigned workload within allotted time constraints. Must have the ability to lift 75 lbs. A valid driver's license is always required. Extended hours may be required. Travel: Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week). Preferred: Experience within Healthcare or Medical Device industry

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