Retail Sales Leader

1 week ago

Fort Lauderdale, Florida, United States LACOSTE SAWGRASS Full time
Sales Supervisor

The Sales Supervisor is pivotal in fostering a superior level of customer satisfaction through outstanding sales achievements. By exemplifying leadership, the Sales Supervisor significantly influences the business operations of the store, impacting the company's values and service standards.

Key Responsibilities:
  • Deliver exceptional customer service to both new and existing clientele.
  • Drive sales by pinpointing suitable business opportunities. Cultivate a new customer base to enhance sales and maintain existing relationships through trust and strong rapport.
  • Exhibit strong client engagement skills through outreach and personalized service.
  • Guide, inspire, and motivate the sales team to meet corporate sales goals.
  • Assign tasks and responsibilities to team members effectively.
  • Execute the sales strategy and operational plans.
  • Collaborate with the Store Manager to provide floor leadership; professionally greet all customers and address their inquiries.
  • Mentor and train retail sales personnel on optimal sales techniques.
  • Identify current and emerging trends that resonate with consumers.
  • Ensure fitting rooms are prepared for customers by promptly managing merchandise.
  • Enhance product knowledge through e-learning and training sessions with management to relay information to customers.
  • Comply with loss prevention, inventory management, and regulatory procedures.
  • Ensure promotional activities are accurately represented and displayed according to company standards.
  • Address customer inquiries, complaints, and concerns effectively.
  • Foster positive employee relations by leading and developing a high-quality store team.
  • Perform additional duties as assigned.
  • Hold store keys and participate in opening and closing procedures.
Qualifications:
  • At least 2 years of experience in retail sales.
  • Proven sales skills with a focus on client development.
  • Excellent verbal and written communication abilities.
  • Entrepreneurial mindset with the capacity to respond to market trends.
  • Strong leadership and motivational capabilities to guide a team.
  • Competitive spirit with a drive to achieve objectives.
  • Innovative thinker dedicated to advancing the brand.
Core Values:

Accountability:
  • Providing clear answers to inquiries
  • Offering practical solutions
  • Recognizing our role as a global economic entity
Collaboration:
  • Achieving success together
  • Working in unison
  • Sharing insights
  • Building mutual trust
Caring:
  • Valuing our people
  • Prioritizing customer care
  • Embracing diverse perspectives
  • Championing diversity
  • Being considerate of others
Audacity:
  • Embracing risks
  • Fostering creativity and innovation
  • Creating value for the organization

This job description is not exhaustive and may be adjusted by management. Associates are expected to embody our core values: Accountability, Collaboration, Caring, and Audacity.

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