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Client Service Representative

2 months ago

Loveland, Colorado, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and dedicated Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a vital role in ensuring the smooth operation of our hospital, providing exceptional client service, and promoting the well-being of our patients.

Key Responsibilities
  • Client Service: Provide professional, courteous, and informative service to clients, ensuring their needs are met and exceeded.
  • Client Flow Management: Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Communication: Effectively communicate with clients, associates, and veterinarians to ensure seamless communication and collaboration.
  • Administrative Tasks: Perform administrative duties, including data entry, record-keeping, and financial management.
  • Team Collaboration: Work collaboratively with the veterinary medical team to ensure the highest level of patient care and client satisfaction.
Requirements
  • Education: High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Experience: One year of related experience required; customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills; ability to multitask and work in a fast-paced environment; basic computer skills and knowledge of medical terminology.
What We Offer
  • Competitive Pay: $ /hour, dependent on experience and qualifications.
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.