Equipment Field Service Technician
4 weeks ago
Job Summary:
Alpine, an ITW company, is seeking a skilled Equipment Field Service Technician to join our team. As a key member of our service team, you will be responsible for installing, troubleshooting, and repairing mechanical equipment, including electronic control panels and related mechanical, electrical, or computer equipment.
Key Responsibilities:
- Install Alpine equipment at customer sites, ensuring accurate and efficient setup.
- Drill holes and bolt metal framework and supports in place, using proprietary procedures and guidelines.
- Assemble machines, bolting, welding, riveting, or otherwise fastening them to foundation or other structures.
- Connect electrical wiring and cables, ensuring safe and reliable operation.
- Read and understand manuals and work instructions, as well as proprietary blueprints and schematic drawings.
- Provide onsite service and repairs, troubleshooting, calibrating, and lubricating machines and equipment as needed.
- Install and adjust computer hardware and software, printers, and other electronic equipment, based on specific factory training.
- Provide customer training on installed equipment, including operator training and familiarization with service manuals and computer interfaces.
- Work in the office when not traveling, performing tasks as required to provide customer service, including taking customer orders and performing troubleshooting by phone and online.
Requirements:
- High School Diploma or GED required.
- 2+ years of experience working on industrial equipment.
- 2+ years of experience with mechanical, electrical, electronic, computer, motion control systems, firmware, software, and related components and systems preferred.
- Experience with installing and training customers on automated equipment preferred.
- Possess/maintain a valid driver's license and maintain a clear Motor Vehicle Report (MVR).
- Extensive travel required (60-80% domestic and international), including weekends, as necessary.
- Must be able to obtain the appropriate visa/work documentation to enable travel to customer's location to perform work as necessary and wherever assigned worldwide.
ITW is an Equal Opportunity / Affirmative Action employer.
We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
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