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Hospitality Host/Hostess

2 months ago

Dallas, Texas, United States Compass Group Careers Full time
Job Summary

As a Hospitality Host/Hostess with Compass Group Careers, you will play a vital role in ensuring our guests have an exceptional dining experience at the American Airlines Center. Your warm and welcoming demeanor will make our guests feel at home, while your attention to detail will ensure that every aspect of their visit is seamless and enjoyable.

Key Responsibilities
  • Seating and Guest Service: Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements.
  • Customer Service: Handle customer service situations as they arise, providing exceptional communication skills and a patient demeanor.
  • Team Collaboration: Work closely with food-service associates to ensure proper customer service, food handling, and sanitation procedures are followed.
  • Training and Development: Help train new food-service team members and supervise the activities of food-service associates in the dining room.
  • Emergency Procedures: Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of a fire or other emergency.
Requirements
  • Excellent Communication Skills: Possess exceptional communication skills, with the ability to work effectively with guests and team members.
  • Teamwork and Flexibility: Demonstrate flexibility and patience, with a willingness to work as part of a team to ensure seamless service.
  • Attention to Detail: Maintain a high level of sensitivity and confidentiality regarding personal or medical information shared by guests.
  • Basic Math Skills: Possess basic math skills, with the ability to handle cash and operate a point-of-sale system.
What We Offer
  • Competitive Wages: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Opportunities for Advancement: Take advantage of opportunities for advancement and professional growth, with a focus on developing your skills and expertise.