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Lead Registration Specialist
2 months ago
The Lead Registration Specialist is a key member of the Dallas Regional Medical Center team, responsible for ensuring a smooth patient flow, quality registration, and maximum Point of Service patient collections. This role requires exceptional interpersonal and organizational skills, as well as the ability to prioritize and manage multiple demands.
Key Responsibilities- Coordinate patient registration and ensure accurate and timely data entry
- Manage patient flow and optimize registration processes to minimize wait times
- Provide exceptional customer service to patients, visitors, and healthcare professionals
- Collaborate with the registration team to achieve productivity and quality goals
- Assist with training and development of registration staff
- High School Diploma or equivalent required
- Extensive knowledge of patient access and medical records management
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office and electronic medical records systems
