Store Associate

4 days ago

Fort Worth, Texas, United States Burlington Full time
Job Summary

We are seeking a highly motivated and detail-oriented Store Associate - Shortage Control to join our team at Burlington. As a key member of our store team, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service.

Key Responsibilities
  • Maintain a professional appearance and command presence at all times, wearing designated dress standards and equipment.
  • Stand positioned at the front of the store, remaining vigilant and aware of surroundings, and greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
  • Provide support in training associates on shortage reduction programs and processes, and role-model safety as a top priority.
  • Identify and report theft incidents and/or suspicious subject(s) to the Manager on Duty once identified.
Requirements
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Ability to maintain confidentiality and review, analyze, and comprehend business trends.
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting, and to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
What We Offer
  • Competitive wage and flexible hours.
  • Associate discount and potential eligibility for benefits package, including medical coverage and 401(k) plan.
  • Opportunities for training and development to grow with our rapidly expanding brand.

We are an equal opportunity employer committed to workplace diversity and inclusion. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and maintaining a secure shopping environment, we encourage you to apply for this exciting opportunity.

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