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Retail Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members and ensuring a positive shopping experience.
Key Responsibilities- Maintain a positive and welcoming attitude, greeting and thanking members as they enter and exit the store.
- Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
- Operate cash registers and process transactions accurately and efficiently.
- Assist members with purchasing decisions, locating merchandise, and answering questions about products and services.
- Maintain a clean and organized store environment, including the front-end area and surrounding spaces.
- Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive hourly wage and performance-based bonus opportunities.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plan options.
- Paid time off and holidays.
