Customer Service Representative
4 weeks ago
At Jiffi Stop, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and exceptional service. As a Customer Service Representative, you'll be the face of our store, ensuring every customer has a positive experience. Your role will involve providing top-notch customer service, maintaining a clean and organized store, and working collaboratively with your team to achieve our sales goals.
Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store, including restocking shelves, emptying trash bins, and refilling window washing stations.
- Work collaboratively with your team to achieve sales goals, including upselling and suggestive selling.
- Act as a brand ambassador, promoting our loyalty rewards program and highlighting exclusive benefits and personalized offers.
- Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
- Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
- Collaborate with your team to ensure smooth operations, lending a hand wherever needed.
- Must be 18 years of age or older (21 in certain states).
- Ability to work weekends and holidays, embracing the full rhythm of retail.
- Effective communication and math skills, including basic addition, subtraction, division, and multiplication.
- Physical ability to frequently lift 10 lbs and occasionally lift up to 50 lbs.
- Pass a pre-employment drug screen and subject to a criminal history background check.
For information on benefits offered, please click on the hyperlink.
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