Customer Service Representative

1 week ago


Clarendon, Arkansas, United States E-Z Mart Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at E-Z Mart Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing store appearance and stock, and handling a high volume of transactions with efficiency and a friendly attitude.

Key Responsibilities
  • Customer Service: Provide top-notch service to customers during the busy midday and evening hours, ensuring every customer leaves happier than when they arrived.
  • Store Appearance and Stock: Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  • Cash Handling: Handle a high volume of transactions with efficiency and a friendly attitude.
  • Safety and Security: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Team Collaboration: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Inventory Management: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
Requirements
  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personality Traits: Friendly demeanor, ability to notice details, reliability, flexibility, and adaptability.
Benefits

We offer a competitive hourly rate of $11, flexible scheduling, paid time off, and a retirement savings plan with a 6% match.



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