Customer Service Representative

4 weeks ago


Clarendon, United States Aurora Enterprises Full time

Aurora Enterprises is a leading company in the financial sector, and we are seeking a highly skilled Customer Service Representative to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service and handling inquiries or complaints in a professional and courteous manner.

Key Responsibilities:

  • Provide customer service and support via phone, email, or in-person
  • Analyze customer financial situations to improve solvency
  • Work with customers to find solutions to settle claims or arrears
  • Collaborate with colleagues to achieve business objectives
  • Develop and maintain a deep understanding of business psychology and customer behavior

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Proficiency in business psychology and customer behavior

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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