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Medical Services Associate

2 months ago

Long Beach, California, United States Covenant Physician Partners Full time

Covenant Physician Partners is actively looking for a dedicated Patient Services Specialist to become a part of our team. This full-time role is designed to enhance the patient experience within our healthcare facilities.

Position Overview:

  • Standard working hours are Monday to Friday, from 8:00 am to 5:00 pm.
  • Flexibility to work weekends at various locations, with a minimum commitment of one Saturday each month.
  • Occasional travel to different clinic sites may be necessary.
  • Deliver outstanding patient service through clear communication and thorough documentation.

Key Responsibilities:

  • Maintain a friendly and professional demeanor on all incoming calls.
  • Accurately gather and input patient information into our systems.
  • Coordinate appointment scheduling to ensure a seamless patient experience.

Candidate Profile:

  • Bilingual proficiency in English and Spanish is essential.
  • A minimum of one year of experience in a customer service role is required.
  • Familiarity with computer systems and office technology is necessary.
  • Excellent communication skills and effective time management are crucial.
  • Attention to detail and the ability to handle multiple tasks simultaneously are important.

Benefits Offered:

  • Comprehensive paid time off and holiday benefits.
  • Health insurance options including Medical, Dental, and Vision coverage.
  • Tuition reimbursement and opportunities for professional growth.
  • Access to an Employee Assistance Program and mental health resources.

Covenant Physician Partners is committed to fostering a diverse and inclusive workplace, and we are proud to be an Equal Opportunity Employer.