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Café Operations Manager

2 months ago

Grandville, Michigan, United States Tropical Smoothie Cafe Full time
Job Overview

We are looking for a skilled Restaurant General Manager to oversee our café operations. In this pivotal role, you will be accountable for the overall performance and financial health of the establishment. Your leadership will be crucial in hiring, training, and guiding staff to uphold the café's esteemed brand standards.

Key Benefits:
  • Merit-Based Raises
  • Performance-Linked Bonuses
  • Attractive Salary Package
  • Flexible Work Hours
  • Complimentary Meals & Snacks
  • Paid Time Off
  • Profit Sharing Opportunities
  • Comprehensive Training & Development Programs

Additional Perks:
  • Adaptable Scheduling
  • Competitive Pay Structure
  • Opportunities for Career Growth
  • Paid Holidays
  • Vacation Leave
  • Sick Leave
Responsibilities:
  • Establish and monitor short-term and long-term objectives and KPIs for the café
  • Recruit, train, and supervise staff while conducting regular performance evaluations
  • Guide the team in delivering outstanding customer service
  • Manage scheduling and labor costs effectively
  • Ensure compliance with all health and safety regulations
  • Prepare operational and productivity reports for senior management
  • Organize marketing initiatives and community engagement events
Qualifications:
  • High School Diploma or equivalent
  • Preferred: Bachelor's Degree in Hospitality Management or Business Administration
  • 2-3 years of experience in restaurant management
  • Proven leadership abilities with a focus on achieving high standards
  • Strong skills in training and developing team members
  • Ability to identify and nurture potential leaders
  • Proficient in using data for informed business decisions
  • Capable of formulating and executing strategies to meet goals
  • Excellent written and verbal communication skills