Catering Operations Manager

1 day ago


Grandville, Michigan, United States Manna Development Full time

Are you a customer service superstar with a passion for delivering exceptional experiences? Do you have a knack for building relationships and driving sales growth? We're seeking a talented Catering Lead to join our team at Panera Bread

About the Role:

  • As a Catering Lead, you will be responsible for ensuring that our guests receive great food and service. You will work in a fast-paced environment to prepare and deliver all catered orders accurately and on time.
  • You will use your marketing and sales skills to generate new business for catering at Panera Bread.

Key Responsibilities:

  • Own the success of the catering operations
  • Take, place and prepare catering orders and teach others to do so effectively
  • Maintain accurate and detailed guest database, collect payments and follow up with catering guests to ensure satisfaction
  • Keep work area neat and clean while following all safety and sanitation procedures
  • Display an ability to interact positively with all team members, managers and guests on a consistent basis

Requirements:

  • You have a valid driver license, clean drivers record and reliable transportation for local deliveries
  • You have proof of insurance
  • You have excellent customer service skills – are polite, courteous, respectful, and maintain a professional appearance.
  • You are organized and detail oriented
  • You have the ability to communicate effectively with guests and your teammates
  • You are able to work a flexible schedule with early start times
  • You are over the age of 18
  • You have food service or retail sales experience (preferred but not required)
  • You must be able to lift up to 30 lbs, and be able to bend, reach, push, pull, and stand for long periods of time with or without reasonable accommodations

What We Offer:

  • A competitive hourly wage PLUS TIPS
  • A comprehensive benefit package including health, dental and vision
  • Paid time off
  • 401k
  • A scholarship program
  • An employee assistance fund
  • Free counseling services
  • A company care coach chaplain
  • We offer Daily Pay – access your pay when you need it (CA locations exempt)
  • Opportunities for growth
  • And much more

Why Join Us:

  • We are a fast-growing company with a passion for delivering exceptional customer experiences
  • We offer a comprehensive benefits package and opportunities for growth and development
  • We are committed to creating a positive and inclusive work environment

How to Apply:

Click the link below to apply for this exciting opportunity


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