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General Manager

1 month ago

Sunnyvale, California, United States Petco Full time
Job Title: General Manager

At Petco, we're passionate about delivering exceptional customer experiences and creating a positive impact on the lives of pets and their owners. As a General Manager, you'll play a critical role in leading our store teams to achieve this vision.

Key Responsibilities:
  • Lead and develop a high-performing team of store department managers and hourly partners to deliver top-line sales growth and maintain a focus on animal welfare, health, and proper care.
  • Drive business results through a focus on people, performance, and process, ensuring all aspects of store management are executed to the highest standards.
  • Ensure the proper health, appearance, welfare, and proper handling of all animals in the store.
  • Manage store operations, including inventory management, payroll, and accounting, to maintain profitability and minimize loss.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance the overall store experience.
Requirements:
  • Proven leadership experience in retail or a related field, with a track record of driving business results and developing high-performing teams.
  • Strong business acumen, with the ability to analyze financial data, identify opportunities for growth, and develop effective strategies to drive results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with store teams, customers, and external partners.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Passion for pets and a commitment to delivering exceptional customer experiences.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A chance to make a positive impact on the lives of pets and their owners.