Software Support Specialist
1 month ago
We are seeking a highly skilled Software Support Specialist to join our team at Broome-Tioga BOCES. The successful candidate will provide technical support and assistance to our customers, ensuring they have a positive experience with our software applications.
Key Responsibilities- Investigate and resolve customer complaints and issues related to software applications
- Test and install software applications to ensure they meet customer requirements
- Document testing results and provide recommendations for improvement
- Provide training and support to staff on the use of software applications
- Work with school districts to implement security measures for software applications
- Completion of 30 semester credits in Business Information Technology, Computer Information Systems, Computer Science, or a closely related field
- Graduation from high school or an equivalency diploma and one year of experience providing customer service and support
- Broome County Civil Service Examination required
Please note that qualifying experience must have been gained within the last five years due to the rapid evolution of technology in this field.
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IT Support Specialist
1 month ago
Binghamton, New York, United States Broome-Tioga BOCES Full timeJob Summary:We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Broome-Tioga BOCES. The successful candidate will assist a higher-level IT staff member with the installation, maintenance, and troubleshooting of IT hardware and software, as well as other general duties connected with efficient IT operations.The IT...
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IT Support Specialist
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Technical Support Specialist
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Support Specialist
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Financial Records Specialist
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