Software Support Specialist

1 month ago


Binghamton, New York, United States Broome-Tioga BOCES Full time
Job Summary

We are seeking a highly skilled Software Support Specialist to join our team at Broome-Tioga BOCES. The successful candidate will provide technical support and assistance to our customers, ensuring they have a positive experience with our software applications.

Key Responsibilities
  • Investigate and resolve customer complaints and issues related to software applications
  • Test and install software applications to ensure they meet customer requirements
  • Document testing results and provide recommendations for improvement
  • Provide training and support to staff on the use of software applications
  • Work with school districts to implement security measures for software applications
Requirements
  • Completion of 30 semester credits in Business Information Technology, Computer Information Systems, Computer Science, or a closely related field
  • Graduation from high school or an equivalency diploma and one year of experience providing customer service and support
  • Broome County Civil Service Examination required

Please note that qualifying experience must have been gained within the last five years due to the rapid evolution of technology in this field.


  • IT Support Specialist

    1 month ago


    Binghamton, New York, United States Broome-Tioga BOCES Full time

    Job Summary:We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Broome-Tioga BOCES. The successful candidate will assist a higher-level IT staff member with the installation, maintenance, and troubleshooting of IT hardware and software, as well as other general duties connected with efficient IT operations.The IT...

  • IT Support Specialist

    4 weeks ago


    Binghamton, New York, United States Ithaca City School District Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team. The successful candidate will assist a higher-level IT staff member with the installation, maintenance, and troubleshooting of IT hardware and software.Key Responsibilities:Assist with the installation and relocation of hardware and software of network equipment.Perform...


  • Binghamton, New York, United States Worldwide TechServices Full time

    Job SummaryThe Technical Support Specialist is a key role within our team at Worldwide TechServices. This position is responsible for providing top-notch support to our clients, ensuring their technical issues are resolved in a timely and professional manner.Key Responsibilities:Provide exceptional customer support for designated equipmentRespond to client...


  • Binghamton, New York, United States Worldwide TechServices Full time

    Detailed Job DescriptionThe Senior Desktop Support Specialist is a position within Worldwide TechServices that involves the repair and maintenance of a variety of desktop products. Key responsibilities include performing basic and moderately complex troubleshooting activities for desktops and laptops, as well as interacting directly with clients to address...

  • Support Specialist

    4 weeks ago


    Binghamton, New York, United States Elmcrest Children's Center Full time

    Job SummaryElmcrest Children's Center is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing services to children and their families in community-based settings. This is a unique opportunity to make a meaningful difference in the lives of individuals with mental health...


  • Binghamton, New York, United States Triunity Software Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at Triunity Software. As a key member of our finance department, you will be responsible for analyzing financial data, identifying trends, and providing insights to inform business decisions.Key ResponsibilitiesAnalyze financial data to identify trends and areas for...


  • Binghamton, New York, United States Broome-Tioga BOCES Full time

    Job Title: Therapeutic Support SpecialistBroome-Tioga BOCES is seeking a highly skilled Therapeutic Support Specialist to join our team. As a key member of our staff, you will play a vital role in supporting students who require additional therapeutic interventions.Key Responsibilities:Collaborate with staff to develop and implement individualized behavior...


  • Binghamton, New York, United States YWCA of Binghamton Full time

    Job SummaryWe are seeking a highly skilled and compassionate Residential Support Specialist to join our team at the YWCA of Binghamton. As a Residential Support Specialist, you will play a vital role in providing support and assistance to individuals in need, ensuring their safety and well-being in our Emergency Shelter.Key Responsibilities:Complete intakes...

  • Keyboard Specialist

    3 weeks ago


    Binghamton, New York, United States Broome County Department of Social Services Full time

    Job Summary: We are seeking a skilled Keyboard Specialist to join our team at the Broome County Department of Social Services. As a Keyboard Specialist, you will be responsible for providing administrative support and typing services.Key Responsibilities:Typing and data entryProviding receptionist servicesAssisting with administrative...


  • Binghamton, New York, United States Binghamton University Full time

    Job Title: International Student Support SpecialistJob Summary:Binghamton University seeks an enthusiastic candidate for a full-time calendar year position of ISSS Programming Coordinator and Student Support Specialist. The successful candidate will work with a team of colleagues within International Education and Global Affairs (IEGA) to ensure the success...


  • Binghamton, New York, United States Wyndy LLC Full time

    Job Title: After School Support SpecialistJob Summary: We are seeking a reliable and passionate individual to provide support in our after-school program. The ideal candidate will be available during afternoons and have a genuine interest in working with young learners.Responsibilities:Oversee activities and provide guidance to studentsEnsure a safe and...


  • Binghamton, New York, United States InsideHigherEd Full time

    Job Description:Binghamton University is seeking a skilled Senior Software Developer to join its Information Technology Services Innovation Team. The successful candidate will be responsible for designing, developing, and maintaining sophisticated software applications and tools to support the university's campus community.Key Responsibilities:Develop and...


  • Binghamton, New York, United States Red Knight Solutions, LLC Full time

    Our Mission:At Red Knight Solutions, LLC, we strive to partner with talented individuals to find the perfect fit for their future. Our unique approach, dubbed the SWAT team method, is built on aligning your expertise with our clients' needs to forge lasting partnerships.Job Summary:We are seeking a skilled Field Specialist to join our Infrastructure Delivery...


  • Binghamton, New York, United States Binghamton University Full time

    Job Summary:Binghamton University seeks an experienced software developer to join its team. The successful candidate will be responsible for designing, developing, and maintaining sophisticated software tools and applications to support the university's operations.Key Responsibilities:Design and develop software applications using various programming...


  • Binghamton, New York, United States Ithaca City School District Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Financial Records Specialist to join our team. The successful candidate will be responsible for maintaining accurate and up-to-date financial records, processing various documents and reports, and utilizing software applications to ensure compliance with defined procedures.Key...


  • Binghamton, New York, United States Helio Health Full time

    Job Summary:We are seeking a dedicated and compassionate Behavioral Health Support Specialist to join our team at Helio Health. As a key member of our inpatient program, you will play a vital role in supporting the success of our patients with mental health issues and chemical addictions.Responsibilities:Assist with counseling responsibilities, including...


  • Binghamton, New York, United States CAE Full time

    About This OpportunityWe are seeking a highly skilled and experienced Software Engineering Manager to join our team at CAE. As a key member of our leadership team, you will be responsible for leading a team of software engineers and ensuring the successful delivery of technical programs.Your primary focus will be on managing the technical aspects of our...


  • Binghamton, New York, United States InsideHigherEd Full time

    Job Title:Programming Coordinator and Student Support SpecialistJob Summary:We are seeking a highly motivated and organized individual to join our team as a Programming Coordinator and Student Support Specialist. This role will be responsible for developing and implementing programs to support international students and scholars, as well as providing...


  • Binghamton, New York, United States CAE Full time

    About This RoleWe are seeking a highly skilled CSS Technical Specialist to join our team at CAE. As a CSS Technical Specialist, you will be responsible for resolving hardware and software problems, installing applications, and deploying new technology within a service desk ticket system while maintaining service level agreements.Key ResponsibilitiesPerform...

  • Data Entry Specialist

    1 month ago


    Binghamton, New York, United States Empire Standard Full time

    Job SummaryEmpire Standard is seeking a detail-oriented Data Entry Specialist to manage and maintain accurate data records. The ideal candidate will have strong organizational skills, proficiency with data entry software, and the ability to work independently in a fast-paced environment.Key Responsibilities:Entering customer and account data from source...