Customer Service Representative and Operations Coordinator
5 days ago
Are you a detail-oriented individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and resolving complex issues?
Job OverviewWe are seeking a highly skilled Customer Service Representative and Operations Coordinator to join our team at Bluefrog Plumbing + Drain. As a key member of our operations team, you will be responsible for providing top-notch customer service, managing schedules, and ensuring seamless communication between our field crew and customers.
Key Responsibilities:
- Provide exceptional customer service via phone and in-person
- Manage technician schedules and ensure efficient workflow
- Resolve complex customer issues and concerns
- Maintain accurate records and reports
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of experience in customer service or operations management
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary: $54,000 per year
- Flexible work schedule
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Bluefrog Plumbing + Drain is a leading provider of plumbing and drainage services in the US. Our mission is to deliver exceptional customer service, quality workmanship, and innovative solutions that exceed our customers' expectations.
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