Customer Service Representative and Operations Coordinator

5 days ago


Elmhurst, Illinois, United States Bluefrog Plumbing + Drain Full time

Are you a detail-oriented individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and resolving complex issues?

Job Overview

We are seeking a highly skilled Customer Service Representative and Operations Coordinator to join our team at Bluefrog Plumbing + Drain. As a key member of our operations team, you will be responsible for providing top-notch customer service, managing schedules, and ensuring seamless communication between our field crew and customers.

Key Responsibilities:

  • Provide exceptional customer service via phone and in-person
  • Manage technician schedules and ensure efficient workflow
  • Resolve complex customer issues and concerns
  • Maintain accurate records and reports

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in customer service or operations management
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary: $54,000 per year
  • Flexible work schedule
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
About Us

Bluefrog Plumbing + Drain is a leading provider of plumbing and drainage services in the US. Our mission is to deliver exceptional customer service, quality workmanship, and innovative solutions that exceed our customers' expectations.



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