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Customer Service Representative, CA
2 months ago
Dunn-Edwards is a leading provider of high-quality paint and coatings, committed to delivering exceptional customer service and supporting the growth of our employees.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Lead to join our team in CA. As a Customer Service Lead, you will be responsible for ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
Key Responsibilities- Model outstanding customer service and selling skills to deliver exceptional customer experiences.
- Allocate staff and resources to keep the sales floor stocked and organized.
- Build trusted partnerships with our painting professionals to provide expert advice and recommendations.
- Process and complete transactions accurately and efficiently.
- Uphold Dunn-Edwards' store vision of fast and reliable service.
- Continuously learn about the industry, products, and services through Dunn-Edwards' Learning Network and job certification programs.
- Four years of High School with diploma or GED equivalent.
- Previous experience in a shift supervisory role is a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Valid driver's license is required.
- Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401K program including company match.
Dunn-Edwards is a dynamic and growing company that offers a range of opportunities for career advancement and professional development. We are committed to supporting the growth of our employees and providing a positive and inclusive work environment.
