Customer Service Representative

5 days ago


Upland, California, United States Michael's Inc Full time

Customer Service Role at Michaels

As a Customer Service Associate at Michaels, you will be responsible for providing exceptional customer service, helping customers find what they need, and delivering a fast and friendly checkout experience. You will also be expected to educate customers on our Voice of Customer survey and engage them on the benefits of our Rewards program. This is a great opportunity to work in a dynamic retail environment and make a positive impact on our customers' shopping experience.

Key Responsibilities:

  • Provide excellent customer service and help customers find what they need
  • Deliver a fast and friendly checkout experience
  • Educate customers on our Voice of Customer survey
  • Engage customers on the benefits of our Rewards program


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