Healthcare Financial Coordinator

2 weeks ago


Appleton, Wisconsin, United States ThedaCare Full time
Job Summary

The Healthcare Financial Coordinator at ThedaCare is responsible for delivering exceptional customer service to patients through an inbound call center.

Key Accountabilities
  • Answer phone calls and complete a full assessment of the account, reviewing documentation, insurance coverage, charges, chart, and payments to provide accurate information and perform necessary next steps.
  • Meet quality and productivity expectations as defined in the operating procedure.
  • Add or update insurance coverages to maximize insurance benefits.
  • Collect patient balances by educating patients of their financial responsibilities, processing payments, and negotiating payment plans.
Why Choose Us

We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.

Our team members are encouraged to participate in educational programs, literature reviews, in-service workshops, and meetings to enhance their skills and professional growth.

This role offers a competitive salary range of $45,000 - $60,000 per year, depending on experience.



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