Wireless Customer Experience Champion
4 days ago
The Wireless Customer Success Representative plays a pivotal role in enhancing customer satisfaction by providing personalized product information, addressing inquiries and concerns, and ensuring seamless sign-up processes. This individual must possess excellent communication skills, empathy, and the ability to build rapport with diverse customers.
- Main Responsibilities:
- Deliver tailored product recommendations based on customer needs and preferences.
- BUILD long-term relationships with new customers through consultative selling.
- Resolve customer queries efficiently and escalate concerns to relevant teams.
- Negotiate objections professionally and provide solutions-oriented advice.
- Maintain high customer satisfaction levels throughout the experience.
- Collect feedback from customers on products, services, and sign-up processes to inform management and drive improvements.
- Participate in daily meetings and training sessions to enhance product knowledge, develop new sales tactics, and stay updated on promotions.
Requirements:
- Experience in sales, customer service, or client relations.
- A solution-focused mindset with the ability to overcome objections and answer technical questions.
- Excellent presentation, negotiation, and verbal communication skills.
- Independent and self-motivated, with the ability to work effectively within a team.
- Cultivate strong relationships with customers and internal stakeholders.
- Demonstrate exceptional time management, prioritization, and organization skills.
Compensation: $65,000 - $75,000 per annum, depending on location and experience.
-
Wireless Customer Success Ambassador
4 weeks ago
Austin, Texas, United States Austin Firm Full timeJob SummaryThe Wireless Customer Success Representative is a key role in delivering exceptional customer experiences and driving business growth. As a Wireless Customer Success Representative, you will be responsible for building strong relationships with customers, providing personalized solutions, and ensuring seamless onboarding processes.Key...
-
Wireless Customer Success Representative
3 weeks ago
Austin, Texas, United States Austin Firm Full timeWireless Customer Success RepresentativeThe Wireless Customer Success Representative is a key role at Austin Firm, responsible for delivering exceptional customer experiences. This involves directly engaging with customers to communicate product and service information, answering inquiries, and assisting with sign-up processes. The ideal candidate will...
-
Wireless Customer Success Representative
3 weeks ago
Austin, Texas, United States Austin Firm Full timeThe Wireless Customer Success Representative at Austin Firm is a key player in delivering exceptional customer experiences. This role involves directly engaging with customers to communicate product and service information, addressing inquiries and concerns, and assisting with sign-up or enrollment processes.As a Wireless Customer Success Representative, you...
-
Office Manager
3 weeks ago
Austin, Texas, United States Champion Homes Full timeWe are seeking a highly skilled Office Manager to join our team at Champion Homes. As a key member of our operations team, you will be responsible for managing all office functions, including finance documents, billing, and scheduling contractors.As a fast-paced Manufactured Home dealership, we require a candidate with strong organizational skills, attention...
-
Fiber Optic Splicing Specialist
4 weeks ago
Austin, Texas, United States ADB Wireless Full timeJob SummaryWe are seeking a highly skilled Fiber Optic Splicing Specialist to join our team at ADB Wireless. The successful candidate will be responsible for performing mid-level jobsite preparation for various underground, aerial, and ISP fiber placement splicing projects.Key ResponsibilitiesPrepares fiber optic cables using shavers and splitters for...
-
HVAC Service Manager
3 weeks ago
Austin, Texas, United States Champion AC Full timeOverviewChampion AC is seeking a highly motivated and experienced HVAC Service Manager to lead our growing team of service technicians. As a key member of our team, you will be responsible for managing the daily operations of our service department, ensuring that our customers receive exceptional service and support.Responsibilities:Manage a team of HVAC...
-
Litigation Attorney
4 weeks ago
Austin, Texas, United States Institute for Justice Full timeAbout the RoleThe Institute for Justice, a national law firm for liberty, seeks a litigation attorney to join our team in Austin, TX. As a champion of liberty, you will work on cutting-edge constitutional cases, fight government abuses, and champion individual rights.Key ResponsibilitiesDevelop and direct legal strategy for casesTake depositions and present...
-
Austin, Texas, United States Resource Informatics Group Full timeJob SummaryWe are seeking a highly skilled Senior Systems Engineer to join our innovative Wireless Services team. This role is critical for the development, maintenance, and management of Android applications, overseeing application development, managing complex systems, optimizing private wireless networks, ensuring seamless systems integration, and...
-
Senior Wireless Communications Systems Engineer
3 weeks ago
Austin, Texas, United States CesiumAstro Full timeWe are seeking a highly skilled Senior Wireless Communications Systems Engineer to join our team at CesiumAstro.This role will involve working closely with our technical and strategy teams to develop new algorithms, technologies, and approaches to solve leading-edge problems in wireless communications.The successful candidate will have a strong background in...
-
Sales Manager in Training
3 weeks ago
Austin, Texas, United States Champion Homes Full timeSales Manager in Training RoleTitan Factory Direct is expanding its sales team and seeking a highly motivated Sales Manager in Training to join our team in Austin, TX. As a Sales Manager in Training, you will be responsible for leading and directing the sales and marketing strategies for your site location. This role is ideal for individuals who are...
-
Customer Experience Liaison
1 month ago
Austin, Texas, United States Texas Original Full timeJob Title: Customer Experience RepresentativeAt Texas Original Compassionate Cultivation, we're dedicated to providing exceptional customer experiences for our patients and their caregivers. As a Customer Experience Representative, you'll play a vital role in upholding our standards of excellence in customer service.Key Responsibilities:Answer high-volume...
-
Customer Experience Manager
4 weeks ago
Austin, Texas, United States T.J. Maxx Full timeCustomer Experience ManagerAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Manager, you'll play a key role in promoting a positive and personalized shopping environment. Your responsibilities will include:Overseeing a team of Associates at the front of storeTraining and coaching Associates on...
-
Customer Experience Associate
4 weeks ago
Austin, Texas, United States Dow Janes Full timeAbout UsDow Janes is a mission-driven company that empowers women+ to achieve financial peace and confidence. We're a team of passionate individuals dedicated to transforming lives through financial education and community support.Job SummaryWe're seeking a highly skilled Customer Experience Associate to join our team. As a key player in our organization,...
-
Customer Experience Advocate
3 weeks ago
Austin, Texas, United States Aceable Full timeAbout the RoleAceable is seeking a Customer Experience Advocate to join our CX Team. As a part of the Customer Experience team, you will ensure customer issues are addressed, questions are answered, and quality standards are met on each call or contact. You will strive to make each contact and call a positive experience for our customers.Key...
-
Customer Experience Representative
4 weeks ago
Austin, Texas, United States Enterprise Mobility Inc Full timeJob OverviewEnterprise Mobility Inc is seeking a highly skilled Customer Experience Representative to join our team at the Austin International Airport. This full-time position offers a competitive starting pay of $22/hour and a guaranteed nights & weekend shift bonus of $400 per month pending attendance.The ideal candidate will provide superior, friendly,...
-
Customer Experience Ambassador
4 weeks ago
Austin, Texas, United States City of Austin Full timeJob SummaryWe are seeking a highly skilled Guest Services Specialist to join our team at the City of Austin. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, resolving conflicts, and ensuring a positive experience for all visitors.Key ResponsibilitiesProvide excellent customer service...
-
Customer Experience Ambassador
4 weeks ago
Austin, Texas, United States Jo-Ann Stores, LLC Full timeJob SummaryAs a Customer Experience Ambassador at Jo-Ann Stores, LLC, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. You will drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. Your role will also involve...
-
Customer Experience Advocate
3 weeks ago
Austin, Texas, United States Aceable Full timeAbout This RoleAceable is seeking a highly skilled Customer Experience Advocate to join our CX Team. As a key member of the team, you will be responsible for ensuring customer issues are addressed, questions are answered, and quality standards are met for each interaction. You will strive to make each contact and call a positive experience for our customers,...
-
Customer Experience Manager
4 days ago
Austin, Texas, United States University of Texas at Austin Full timeCustomer Experience ManagerAt the University of Texas at Austin, we are seeking a skilled Customer Experience Manager to join our team. As a key member of our Guest Services department, you will be responsible for creating a welcoming and enjoyable experience for all guests. This includes planning and coordinating parking, security, safety, and access, as...
-
Customer Experience Advocate
4 weeks ago
Austin, Texas, United States NxT Level Full timeJob OverviewNxT Level is seeking a highly skilled Customer Experience Coordinator to join our team. As a key member of our customer care team, you will play a critical role in ensuring our Medicare members have access to the care they need.Key Responsibilities:Provide exceptional customer service and support to Medicare members via phone, ensuring a positive...