Customer Service Representative

4 weeks ago


Somerset, United States Somerset Trust CO Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Somerset Trust CO. As a key member of our retail branch team, you will be responsible for providing exceptional service to our customers, handling cash transactions, and promoting our financial products and services.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Process cash transactions, including deposits, withdrawals, and loan payments.
  • Operate a cash handling system, balancing currency, coin, and checks in the cash drawer.
  • Identify opportunities to promote and sell financial products and services to customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • High school diploma or equivalent required.
  • Three to six months of related experience and/or training preferred.
  • Ability to read, interpret, and communicate effectively with customers and colleagues.
  • Basic math skills and ability to accurately handle cash transactions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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