Patient Advocate

7 days ago


Hyannis, Massachusetts, United States One Medical Full time
About the Job

One Medical is seeking a skilled Health Coach to join our team in Hyannis, MA. In this full-time role (40 hrs/week, Monday-Friday, 8am-5pm), you will work closely with patients, providers, and other healthcare professionals to deliver high-quality care.

The ideal candidate will have strong communication skills, experience working in a customer-facing role, and a passion for delivering excellent patient experiences. You will be an advocate for patients, removing barriers to care and ensuring they receive the best possible treatment.

Responsibilities:
  • Establish trust with patients and their families, understanding their needs and concerns.
  • Coordinate post-visit care, scheduling appointments and sharing information with the patient's care team.
  • Collaborate with providers to monitor patient health, ensuring patients receive preventive measures and chronic disease management.
  • Provide patient education and coaching using motivational interviewing techniques.

As a Health Coach at One Medical, you will have the opportunity to make a meaningful impact on patients' lives and contribute to our mission of transforming healthcare.



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