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Health Coach Senior Health Specialist
3 weeks ago
One Medical is a pioneering primary care solution dedicated to transforming the healthcare landscape by making quality care more accessible, affordable, and enjoyable. Our mission goes beyond providing exceptional medical services; we aim to improve the overall experience for everyone involved – from patients and providers to employers and health networks.
The OpportunityAs a Health Coach at one of our offices focused on supporting our Senior Health member population (age 65+), you will be an integral part of a dynamic primary care team that prioritizes preventive, chronic, and acute care needs. Your role will center around establishing trusting relationships with patients and their families, serving as a patient advocate, and driving human-centered care.
Responsibilities- Capture relevant patient information while roaming, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments.
- Assist with post-visit care coordination by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient's internal and external care team.
- Collaborate with providers to monitor patient health and ensure they stay up-to-date on preventive measures.
- Participate in daily practice operations, including answering phone calls, responding to emails, assisting with front desk inquiries, and maintaining the clinical space.
- Provide patient education on chronic disease management and coach patients using motivational interviewing techniques.
To succeed in this role, you will need:
- At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting.
- Strong written and verbal communication skills.
- Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams.
- A proven track record of persisting through change, demonstrating a forward-thinking perspective under pressure, and consistently stepping up to take action on challenges.
- Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously.
We offer a comprehensive benefits package designed to support your health, wellness, and future.
- Paid sabbatical after every five years of service.
- Employee Assistance Program – confidential advice for stress, anxiety, financial planning, and legal issues.
- Competitive Medical, Dental, and Vision plans.
- Free One Medical memberships for yourself, friends, and family.
- Pre-tax commuter benefits.
- PTO cash outs – option to cash out up to 40 accrued hours per year.
- $24.25 per hour based on a full-time schedule.
- 401K match.
- Credit towards emergency childcare.
- Extra contributions toward maternity and paternity leave.
- Paid Life Insurance – 100% covered by One Medical.
- Disability insurance – 100% covered by One Medical.
