Assistant Manager

4 hours ago


Farmington Hills, Michigan, United States Great Lakes Ace Full time
Job Title: Assistant Manager

At Great Lakes Ace Hardware, we are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the success of our store by providing exceptional customer service, driving sales, and building sales skills and product knowledge among our associates.

Key Responsibilities:
  • Ensure customer satisfaction by providing exceptional customer service and resolving customer complaints in a timely and professional manner.
  • Drive sales by analyzing sales trends, identifying opportunities, and implementing strategies to increase sales and meet or exceed sales goals.
  • Build sales skills and product knowledge among associates by providing training, coaching, and feedback.
  • Manage store operations, including inventory management, merchandising, and loss prevention.
  • Supervise and develop a team of associates, including hiring, training, and performance management.
Requirements:
  • 5-7 years of retail management experience, preferably in a hardware or home improvement store.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and leadership skills, with the ability to motivate and develop a team of associates.
  • Strong analytical and problem-solving skills, with the ability to analyze sales trends and implement strategies to improve sales and customer satisfaction.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a team of dedicated and passionate associates.

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