Sales Associate in Retail

1 week ago


Wilmington, North Carolina, United States Puma Full time
YOUR ROLE
  • Responsible for achieving or surpassing sales targets, KPIs, and profitability objectives through exceptional customer service.
  • Deliver a consistently high level of customer experience in line with PUMA's Brand Values and service expectations.
  • Complete all necessary training programs, both domestic and global, to enhance store performance.
  • Engage in Loss Prevention education and training initiatives.
  • Ensure compliance with Loss Prevention and operational standards within the store.
  • Communicate product opportunities to the Store Management team effectively.
  • Participate in the opening and closing of stores, which may require travel.
  • Accurately process sales transactions at the cash register, ensuring proper operation of the POS system and handling of various payment methods.
  • Manage the execution and processing of incoming and outgoing merchandise.
  • Ensure that all visual merchandising guidelines are followed and that the store's visual presentation meets or exceeds PUMA standards.
  • Maintain the physical condition of the store according to established guidelines and promptly communicate maintenance needs to Store Management.
  • Adhere to all Policies & Procedures, operational competencies, and key responsibilities.
  • Comply with all safety and compliance requirements to maintain a secure working and shopping environment; report any issues to management.
  • Willingness to work non-traditional hours, including weekends, evenings, and holidays; overtime may be necessary.
YOUR QUALIFICATIONS
  • One to two years of experience in a customer-focused retail environment, preferably in apparel or footwear, with a proven track record of results.
  • Demonstrated ability to exceed sales goals, preferably in a commission-based role, with strong customer service skills and effective communication abilities.
  • Physical capability to walk and move frequently, with tasks involving standing, reaching, bending, and lifting items up to 30 pounds.
  • Experience using ladder or step stool equipment, and maintaining organization and cleanliness in sales and stock areas.
  • Critical use of senses such as speaking, hearing, and vision is essential for this position.
  • Cognitive skills required include reading comprehension, basic math, writing, problem-solving, and basic computer proficiency.
  • The base pay for this position ranges from $15.00 to $18.00 per hour, plus benefits, with variations based on job-related knowledge, skills, and experience.
VALUES PUMA seeks candidates who embody SPEED & SPIRIT, characterized by being driven in performance, vibrant in sporting legacy, united in team spirit, and authentic in showcasing individual talent.

PUMA is committed to equal employment opportunities and prohibits discrimination and harassment of any kind.

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