Customer Service Representative

9 hours ago


Pasadena, California, United States Vallarta Supermarkets Full time
About the Role

We are seeking a Customer Service Representative to join our team at Vallarta Supermarkets. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers in locating products and provide recommendations on products and services.
  • Collect shopping carts and return them to designated areas, while adhering to company safety guidelines.
  • Bag groceries and return unwanted merchandise to its location, while accurately verifying prices.
  • Conduct store sweep inspections, according to company policy and procedures.
Requirements
  • Must enjoy working with the public and have good communication skills.
  • Must have a friendly, courteous attitude and provide extraordinary customer service.
  • Must exhibit a responsible, professional, and positive attitude towards the job, co-workers, and customers.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Must be able to transfer to other locations within a reasonable commute of home store.
  • Ability to meet the physical requirements of the job.
  • No experience necessary, but willingness to learn and a basic understanding of English language is a plus.
About Vallarta Supermarkets

Vallarta Supermarkets is a family-owned business that has been serving the Hispanic community for over 35 years. We are committed to providing our customers with the highest quality products and exceptional customer service. Our team is dedicated to making a positive impact in our communities and we are seeking like-minded individuals to join our team.



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