Dental Office Coordinator
4 weeks ago
Position Summary:
Dental Care at Village Walk is seeking a highly organized and detail-oriented Business Support Specialist to join our team.
As a Business Support Specialist, you will be responsible for providing exceptional support to our front office team, ensuring seamless patient experiences, and maintaining accurate records.
Key responsibilities include:
- Greeting and welcoming patients, creating a positive first impression
- Managing front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilizing Dentrix for patient scheduling and records
- Scheduling and confirming appointments for multiple providers
- Filing patient insurance claims and following up on outstanding claims
- Posting insurance and patient payments and processing accounts receivables
- Reviewing treatment plan fees and payment options with patients
- Partnering with providers and team members to implement Heartland Dental systems to optimize office potential
What You'll Gain:
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO
- Front-loaded education and training, providing opportunities for growth and development
- Access to on-demand Daily Pay
Minimum Qualifications:
- Experience working in a fast-paced, customer-centric environment
- Excellent communication and organizational skills
- Ability to maintain confidentiality and handle sensitive information
Preferred Experience:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties with or without reasonable accommodation
- Prolonged periods of sitting and working on a computer
- Ability to lift up to 15 pounds
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