Dental Office Support Specialist
4 weeks ago
About the Role
Dental Care on Ballentrae is seeking a highly skilled Business Assistant to support our front office team. As a Business Assistant, you will be responsible for creating a great first impression for our patients, managing front office duties, and utilizing Dentrix for patient scheduling and records.
Responsibilities
- Greet and welcome patients as they enter the office
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
Qualifications
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required
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