Dental Office Support Specialist

4 weeks ago


Frankfort Springs, Pennsylvania, United States Dental Care on Ballentrae Full time

About the Role

Dental Care on Ballentrae is seeking a highly skilled Business Assistant to support our front office team. As a Business Assistant, you will be responsible for creating a great first impression for our patients, managing front office duties, and utilizing Dentrix for patient scheduling and records.

Responsibilities

  • Greet and welcome patients as they enter the office
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay

Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required


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