Call Center Associate
3 weeks ago
We are seeking a highly motivated Call Center Associate to join our team at ABACUS DERMATOLOGY MANAGE.
The successful candidate will have a strong background in customer service and be able to effectively communicate with patients and clients.
Key Responsibilities
- Phone Support
- Handle customer inquiries in a polite and firm manner
- Help deescalate issues and incoming grievances
- Provide information about the products and services we provide
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions and as needed
- Develop and maintain a knowledge base of the evolving products and services
We offer a salary range of $38,000 - $48,000 per year, commensurate with experience.
What We Offer
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
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