Call Center Associate

3 weeks ago


Toms River, New Jersey, United States ABACUS DERMATOLOGY MANAGE Full time
About the Role

We are seeking a highly motivated Call Center Associate to join our team at ABACUS DERMATOLOGY MANAGE.

The successful candidate will have a strong background in customer service and be able to effectively communicate with patients and clients.


Key Responsibilities
  • Phone Support
  • Handle customer inquiries in a polite and firm manner
  • Help deescalate issues and incoming grievances
  • Provide information about the products and services we provide
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions and as needed
  • Develop and maintain a knowledge base of the evolving products and services

We offer a salary range of $38,000 - $48,000 per year, commensurate with experience.


What We Offer
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package


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