Bath Remodeling Operations Manager

1 week ago


Toms River, New Jersey, United States Bath Planet Full time

Bath Planet, a leading provider of acrylic bath and shower solutions, is seeking an experienced Confirmation Call Center Manager to join our team in Toms River, NJ. With a strong focus on customer satisfaction and quality products, we offer an excellent compensation package including a salary and bonus opportunities.

As a key member of our team, the successful candidate will be responsible for:

  • Scheduling and confirming appointments
  • Hiring, training, and managing Call Center Representatives
  • Answering inbound calls and making outbound calls
  • Providing exceptional customer service
  • Managing sales reps' schedules
  • Achieving weekly and monthly quotas

The ideal candidate will have excellent computer and communication skills, management experience, customer service experience, and be able to resolve conflicts and issues. We estimate the salary for this position to be around $55,000 - $65,000 per year.



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