Customer Care Representative
3 days ago
The Customer Care Center Associate position is a customer service ambassador to external and internal customers of OceanFirst Bank. This role provides professional decorum to internal and external customers at all times, while responding to calls, emails, and chats presented in the Call Center.
Key Responsibilities:- Answers incoming customer requests through telephone, chat, and email and assists customers and staff with banking-related questions.
- Tracks case interactions through the Salesforce CRM platform.
- Understands and initiates use of video technology to assist customers face-to-face when needed; Maintains a thorough understanding of the Bank's products and services and presents alternate banking solutions to customers when appropriate.
- Effectively handles issues and complaints, makes appropriate decisions using Bank policy and procedures, and escalates issues to management when necessary.
- Excellent verbal and written communication skills and proficiency with video chat.
- Strong customer service skills.
- Ability to solve complex problems quickly and efficiently.
- Strong computer literacy (including Internet, PC, and E-mail technology) and ability to navigate multiple programs simultaneously while speaking with a customer.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as benefits such as on-site fitness facilities, hybrid schedules, employee perks and discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more.
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Customer Service Representative
3 days ago
Toms River, New Jersey, United States Walgreens Full timeAt Walgreens, we're looking for a highly motivated Customer Service Representative to join our team. In this role, you'll have the opportunity to model and deliver a distinctive and delightful customer experience.Responsibilities include:Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and efficient checkout...
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Customer Service Representative
3 days ago
Toms River, New Jersey, United States ShopRite Full time**Job Overview**We are seeking a Customer Service Representative to join our team at ShopRite of Route 37. As a key member of our staff, you will be responsible for maintaining a clean and organized store environment.The ideal candidate will have excellent communication skills and be able to provide prompt and courteous service to all customers.* Estimated...
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Customer Service Representative
2 weeks ago
Toms River, New Jersey, United States BJ's Wholesale Club Full time**Job Summary**We are looking for a skilled Customer Service Representative to join our team at Bj's Wholesale Club. The successful candidate will be responsible for providing exceptional customer service, resolving Member concerns, and promoting membership programs.**Key Responsibilities**Promote the benefits of Bj's membership programs to potential new and...
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Customer Service Representative
4 weeks ago
Toms River, New Jersey, United States ShopRite Full timeShopRite of Route 37 is seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service and maintaining a clean and organized store environment.The estimated salary for this position is $48,000 - $58,000 per year, depending on experience. The selected candidate will also...
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Senior Customer Service Representative
4 weeks ago
Toms River, New Jersey, United States ABACUS DERMATOLOGY MANAGE Full timeJob OverviewWe are seeking a Senior Customer Service Representative to join our team at ABACUS DERMATOLOGY MANAGE.Estimated Salary$45,000 - $60,000 per year, depending on experience.Key ResponsibilitiesThe Senior Customer Service Representative will be responsible for handling customer inquiries in a polite and firm manner, helping to deescalate issues and...
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Customer Service Representative Role
4 weeks ago
Toms River, New Jersey, United States Old Navy Full time**Job Summary:**We are seeking a Customer Service Representative to join our team at Old Navy. As a Sales Floor Team Member, you will be responsible for creating a positive shopping experience for our customers by expressing your passion for apparel and fashion trends, driving sales, and providing exceptional customer service.About the Job:You will work...
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Toms River, New Jersey, United States BJ's Wholesale Club Full timeJob ResponsibilitiesThe Customer Service Representative will be responsible for delivering superior customer service to Members by serving as a first-line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look-ups, and pick-ups.The representative will promote the BJs value...
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Customer Service Representative Part Time
3 days ago
Toms River, New Jersey, United States BJ's Wholesale Club Full timeBecome a part of our dynamic Customer Service team at BJ's Wholesale Club! As a Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Responsible for resolving customer concerns and issuesEscalate complex issues to management as neededDeliver personalized...
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Customer Service Representative
4 weeks ago
Toms River, New Jersey, United States Acura of Ocean Full timeJob OverviewWe are seeking a highly motivated and organized Customer Service Representative to join our team at Acura of Ocean. As a key member of our sales and support staff, you will play a vital role in providing exceptional customer experiences.Key ResponsibilitiesProvide top-notch customer service by responding to inquiries, resolving issues, and...
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Customer Solutions Representative
2 weeks ago
Toms River, New Jersey, United States Terminix Full timeJob OverviewA rewarding career opportunity awaits as a Customer Solutions Representative - Pest Control Specialist at Terminix. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring the highest level of satisfaction for our clients.
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Toms River, New Jersey, United States Stop & Shop Full timeAbout the RoleWe are seeking a Store Cashier and Customer Service Representative to join our team in Toms River, USA. As a key member of our retail operations team, you will play a critical role in providing an exceptional shopping experience for our customers.Job Summary:The successful candidate will be responsible for:Processing transactions accurately and...
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Customer Service Representative
4 weeks ago
Toms River, New Jersey, United States OceanFirst Financial Corp. Full time**About Us**OceanFirst Financial Corp. is a leading provider of financial services, dedicated to delivering exceptional customer experiences.**Job Summary**We are seeking an experienced Customer Care Center Associate to join our team in Toms River. As a key member of our Customer Care Center, you will be responsible for providing top-notch customer service...
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Toms River, New Jersey, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with wholesale and retail customers, and meeting sales goals.About the CompanySherwin-Williams is a leading...
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Customer Service Representative
1 week ago
Toms River, New Jersey, United States Stop & Shop Full timeCompany OverviewStop & Shop is a leading retail company dedicated to creating a culture where diversity and inclusion thrive. We put our customers first, show we care for their needs, and help them make small wins possible every day.About the JobThis role involves serving customers, maintaining deli cases, slicing meats and cheeses, and preparing other...
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Optical Customer Experience Representative
3 days ago
Toms River, New Jersey, United States EssilorLuxottica Full timeJob Description:The Sales Associate plays a critical role in setting the standard of quality in eye care and eyewear at LensCrafters. This individual ensures every patient and customer has an exceptional experience in every store. By delivering sales plans and company objectives, this role helps establish LensCrafters as the premier destination for all...
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Customer Service Representative
4 weeks ago
Toms River, New Jersey, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our sales team as a Store Associate. In this role, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service,...
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Customer Service Representative
1 week ago
Toms River, New Jersey, United States Acura of Ocean Full timeAt Acura of Ocean, we are seeking a highly motivated Receptionist/Cashier to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.About the RoleAnswer Phones: Respond promptly and professionally to incoming calls, directing customers to the...
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Customer Service Representative
2 weeks ago
Toms River, New Jersey, United States The Sherwin-Williams Company Full timeJob Overview: The Sherwin-Williams Company is seeking a highly skilled Bilingual Customer Service Specialist to join our team. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.In this position, you will be responsible for providing exceptional customer service to both...
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Customer Service Representative
3 days ago
Toms River, New Jersey, United States TD Bank Group Full timeWork Environment:As a Teller I, you will work in a fast-paced retail banking environment, interacting with customers and colleagues in a dynamic and supportive team. Our TD Stores are designed to provide a welcoming and inclusive space for our customers, and we strive to create a positive and engaging work environment for our colleagues. With a focus on...
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Customer Service Representative
2 weeks ago
Toms River, New Jersey, United States Walmart Full timeCompany Overview: Walmart is a leading retail corporation with a wide range of products and services.Salary: The estimated salary for this position ranges from $14 to $26 per hour, depending on location and experience.Job Description:As a Sales Associate at Walmart, you will be responsible for fulfilling online customer orders, reviewing customer orders,...