Housekeeping Staff Member

2 weeks ago


Raleigh, North Carolina, United States Auro Hotels Full time

Position Title: Room Attendant / Housekeeper

Compensation: $12-$13/HR

Job Category: Housekeeping

Overview:

The esteemed Embassy Suites Raleigh Crabtree is on the lookout for skilled Room Attendants to join our dynamic team. The primary role of the Guest Room Attendant is to contribute to the hotel's success by ensuring that guest expectations for cleanliness are consistently met or exceeded. This position is crucial in delivering guest satisfaction through meticulous room upkeep and responsiveness to guest needs.

Key Responsibilities:

  1. Adhere to established cleaning protocols to uphold a high standard of cleanliness in guest accommodations, in line with Auro Hotels' and brand standards.
  2. Assist fellow team members upon completion of personal tasks.
  3. Utilize cleaning products and supplies correctly and safely.
  4. Ensure proper placement of guest amenities, including toiletries and informational materials.
  5. Complete special projects or reasonable requests as directed by management.
  6. Be knowledgeable of and actively engage in the hotel's emergency procedures and loss prevention strategies.
  7. Sort, count, fold, and transport linens as needed.
  8. Make beds with clean linens and dust furniture to maintain a pristine environment.
  9. Restock supplies such as drinking glasses and writing materials.
  10. Move furniture, hang drapes, roll carpets, and replace light bulbs as required.
  11. Empty waste receptacles and clean ashtrays regularly.
  12. Transport waste to designated disposal areas.
  13. Replenish bathroom supplies and maintain cleanliness of bathroom areas.
  14. Perform all tasks in a safe manner and monitor the actions of others to ensure safety standards are upheld.
  15. Clean common areas such as lobbies, lounges, restrooms, corridors, elevators, and stairways when necessary.
  16. Care for rugs, carpets, upholstered furniture, and draperies.
  17. Wash walls, ceilings, woodwork, windows, door panels, and sills as part of routine cleaning.
  18. Stock and replenish linen rooms as needed.
  19. Maintain cleanliness of patios and balconies, ensuring removal of cobwebs.

Qualifications:

Experience: 1-2 years in a similar role with a recognized hotel brand preferred. A High School Diploma is desirable.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.



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