Carwash Operations Director

6 days ago


Grandview, Missouri, United States Waterway Carwash Full time
About the Role:
As a Carwash Manager at Waterway Carwash, you will be responsible for leading daily operations in a fast-paced outdoor environment. Your primary focus will be on providing exceptional customer service, managing store performance, and developing your team through our structured training program.

Responsibilities:
- Provide excellent customer service by greeting customers positively and enthusiastically, identifying their needs, and selling car wash services and memberships.
- Lead by example in delivering outstanding customer service and build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
- Effectively manage daily operations, lead and manage a team to meet customer expectations, and maintain a safe, clean, and organized environment.
- Manage daily production by coordinating with staff, adjusting schedules as needed, and ensuring all closing procedures are followed.

Qualifications:
- Current driver's license;
- Associate's degree or above, or at least 2 years' experience in supervisory or management roles, preferably in retail or hospitality settings.
- Availability to work a retail schedule (5 out of 7 days, 45 hours, including weekends and holidays).
- Ability to lift up to 50 pounds, stand for extended periods, and work under pressure in a fast-paced environment.

Benefits:
- Target compensation: $61,167 per year (based on 45 hours per week);
- Paid time off (up to 12 days earned in the first year);
- Medical benefits, health, dental, and vision insurance coverage starting within 60 days;
- Long-term investment matching program; College tuition assistance program; Referral bonus program;
- Casual uniforms provided;
- Free car washes and fuel discounts;

About Us:
Waterway Carwash is an equal opportunity employer and does not discriminate against applicants based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.

Location:
You may be assigned to any of our four Kansas City area locations:
- Leawood - 4200 W 119th St, Leawwod, KS 66209;
- Overland Park North - 12100 College Blvd, Overland Park, KS 66210;
- Overland Park South - 8110 W 135th St, Overland Park, KS 66223;
- State Line / KC MO - 8507 State Line Rd, Kansas City, MO 64114.


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