Retail Operations Manager

7 days ago


Grandview, Missouri, United States Waterway Carwash Full time
Overview

At Waterway Carwash, we are committed to providing an exceptional customer experience while teaching effective business and people management skills through our highly structured Manager Development Program. As a Store Manager in Training, you will have the opportunity to develop leadership skills and gain hands-on experience in managing daily operations, providing excellent customer service, and leading a team in a fast-paced outdoor environment.

Job Summary

We are seeking motivated leaders who are passionate about delivering outstanding customer experiences and advancing their careers within our company. This role is ideal for individuals who enjoy working in a dynamic outdoor setting, leading high-performing teams, and driving business growth through effective management practices.

Key Responsibilities
  • Customer Service: Lead by example in delivering exceptional customer experiences, ensuring that every interaction with customers is positive and memorable.
  • Daily Operations: Manage store production, staff scheduling, and inventory control to ensure seamless day-to-day operations.
  • Team Leadership: Develop and mentor team members, provide coaching and feedback, and foster a positive work environment that promotes employee satisfaction and retention.
Requirements
  • Education: Associate's degree or above (or current college senior) or at least 2 years' experience in supervisory or management roles.
  • Availability: Available to work a retail schedule, including weekends and holidays, with flexibility to adapt to changing business needs.
  • Skill Set: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer applications.
Compensation and Benefits

We offer a competitive salary of $61,167 per year, paid time off, medical benefits, long-term investment matching program, and college tuition assistance program. Successful candidates will also receive comprehensive training and development opportunities to enhance their skills and advance their careers.

About Us

Waterway Carwash is a leading provider of car wash services in the Kansas City area, known for our commitment to quality, customer satisfaction, and community involvement. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.



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