Master Car Wash Operations Manager
7 days ago
Waterway Carwash is a renowned car wash and maintenance services provider, seeking highly motivated leaders to join its Management Development Program. Our company prides itself on fostering a culture of innovation, customer satisfaction, and employee growth.
Salary:
Successful candidates can expect an estimated annual salary ranging from $50,000 in the first year, increasing to $61,167 in the third year, based on a 45-hour workweek and performance.
Job Description:
As a Store Manager in Training at Waterway Carwash, you will participate in our structured Manager Development Program, designed to equip you with the skills and knowledge necessary to excel in business and people management. Key responsibilities include:
- Providing exceptional customer service by greeting customers enthusiastically, identifying needs, and selling car wash services and memberships.
- Leading by example in delivering outstanding customer service and maintaining a safe, clean, and organized environment.
- Maintaining high service standards by managing quality and customer service metrics, coaching team members to improve results, and recommending improvements.
- Completing all required administrative tasks punctually and accurately, responding to customer and employee concerns, and troubleshooting equipment breakdowns or failures.
- Supervising employees, providing daily direction and coaching, and creating a positive, professional, and safe work environment that aligns with our company culture and values.
Required Skills and Qualifications:
To be successful in this role, you must possess:
- A current and valid driver's license.
- An associate's degree or higher, or at least 2 years of experience in supervisory or management roles, preferably in retail or hospitality, professional sales, or military leadership.
- Availability to work a retail schedule (5 of 7 days, 45 hours), including weekends and holidays.
- Authorisation to work in the US without sponsorship.
Benefits:
We offer a range of benefits, including paid time off, medical benefits, long-term investment matching, college tuition assistance, and referral bonuses.
Work Environment:
You will work outdoors year-round, exposed to various weather conditions, temperatures, and humidity levels. Physical requirements include standing for extended periods, lifting up to 50 pounds, driving vehicles, and reaching above and below shoulder level.
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