Automotive Business Operations Manager

6 days ago


Grandview, Missouri, United States Waterway Carwash Full time

Overview:

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At Waterway Carwash, we're committed to providing exceptional customer experiences and driving business growth through effective management practices. Our Manager Development Program is designed to equip you with the skills and knowledge needed to succeed as a leader in our industry.

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Salary:

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Our compensation package includes a competitive salary, ranging from $50,000 in year one to $61,167 in year three, based on a 45-hour workweek. Additionally, you'll enjoy paid time off, medical benefits, and opportunities for professional development.

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Job Description:

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As an Automotive Business Operations Manager at Waterway Carwash, your primary responsibilities will include:

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  • Providing Exceptional Customer Service: Greet customers positively, identify needs, and sell car wash services, memberships, and other products.">
  • Managing Daily Operations: Coordinate daily store production, staff stores based on forecasted business needs, and maintain high service standards.">
  • Leading a Team: Coach, mentor, and develop employees, create a positive work environment, and ensure sufficient labor coverage for all key positions.">
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Required Skills and Qualifications:

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To succeed in this role, you'll need:

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  • Supervisory or Management Experience: Preferably in retail or hospitality settings.">
  • Professional Sales: B2B or B2C experience.">
  • Military Leadership: Relevant leadership experience.">
  • Strong Communication and Interpersonal Skills: Ability to effectively communicate with team members, customers, and management.">
  • Problem-Solving and Analytical Skills: Ability to analyze problems, identify solutions, and implement improvements.">
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Benefits:

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We offer a comprehensive benefits package, including:

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  • Paid Time Off: Up to 12 days earned in the first year.">
  • Medical Benefits: Health, dental, and vision insurance coverage starts within 60 days.">
  • Long-term Investment Matching Program: Opportunities for retirement savings.">
  • College Tuition Assistance Program: Up to $4,000 in tuition expenses covered.">
  • Referral Bonus Program: Generous incentives for referring qualified candidates.">
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Others:

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This role requires a valid driver's license, an associate's degree or higher, or equivalent experience. You must be available to work a retail schedule, including weekends and holidays, and be authorized to work in the US without sponsorship. Physical demands include prolonged standing, bending, lifting up to 50 pounds, and working in a fast-paced outdoor environment.

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EEO Statement:

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Waterway Carwash is an equal opportunity employer and does not discriminate against applicants for employment based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.

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About This Role:

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The Automotive Business Operations Manager at Waterway Carwash plays a critical role in delivering exceptional customer experiences and driving business growth through effective management practices. If you're a motivated leader with strong communication and interpersonal skills, and a passion for the automotive industry, we encourage you to apply for this exciting opportunity.



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