Community Health Navigator

2 days ago

Saint George, Utah, United States Activate Care Full time
About Activate Care

At Activate Care, we're dedicated to improving health equity and driving better health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Our goal is to increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend.

Role Overview

We're hiring a team of hybrid Community Health Navigators (CHNs) from Utah to support the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role will involve a mix of remote work and in-person interactions in the field or local designated area. As a CHN, you'll play a key role in accelerating local change and driving toward better and more equitable community health.

Responsibilities
  • Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs.
  • Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible.
  • Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform.
  • Assist clients with prioritizing goals and creating client-centered care plans.
  • Coordinate with community nonprofits and resources to help clients meet their needs.
  • Provide resources to clients to improve their health literacy and self-sufficiency.
  • Take a proactive approach to assist with assigned cases (e.g., help schedule appointments, complete applications, make reminder calls, etc.).
  • Maintain client privacy and uphold confidentiality at all times.
  • Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required.
Requirements
  • Candidates should possess a minimum of a high school diploma or equivalent.
  • Must have a valid driver's license in the state of Utah.
  • Must be able to use personal vehicle to commute to and from client's homes.
  • 2-3 years of relevant work experience providing direct care coordination services to individuals and families (preferred).
  • Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health.
  • Exceptionally strong independent working skills with strong communication.
  • A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues.
  • Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities.
Diversity & Inclusion

At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

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