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Customer Service Representative
2 months ago
Position Overview:
As a vital member of our team, the Shop Service Writer plays a crucial role in ensuring customer satisfaction and operational efficiency. This position requires effective communication with clients while fostering a positive atmosphere within the workplace.
Key Responsibilities:- Engage with customers to ascertain their requirements and recommend suitable products and services.
- Maintain a welcoming and enjoyable environment for both customers and staff.
- Prior experience in automotive service or small engine repair is advantageous.
- Part-Time Employment
- Flexible hours to accommodate various schedules.
- Shifts may vary based on operational needs.
Targeted pay range is $15-18 per hour.
Additional Duties:
- Deliver exceptional customer service at the repair shop and parts counter.
- Organize and monitor service and repair tasks.
- Serve as the communication bridge between technicians and customers.
- Manage parts ordering, assist with special requests, and oversee shop operations.
- Customer-Oriented
- Responsible and Accountable
- Team Player
- Trustworthy and Dependable
- Strong Decision-Making Skills
- Comprehensive Health & Dental Coverage
- 401(k) Retirement Plan with Employer Contributions
- Life and Disability Insurance
- Paid Time Off
- Employee Discounts
- Wellness Initiatives
L&M Fleet Supply is dedicated to delivering outstanding customer service and values its knowledgeable and approachable team members. We prioritize respect and aim to cultivate a supportive work environment. Join us in making a meaningful impact.