Customer Service Liaison

4 weeks ago


Grand Rapids, Minnesota, United States Millennium Information Services Full time
Customer Service Representative

Millennium Information Services, Inc. is a leader in the insurance outsourcing arena, providing high-quality inspections and process solutions to the property and casualty industry.

We are seeking a skilled Customer Service Representative to join our team in the Itasca area. This is a full-time, permanent position.

Key Responsibilities
  • Handle individual policy requests from clients, researching customer issues and coordinating resolutions within 48 hours.
  • Respond to requests from all areas of the company, including clients, inspectors, field managers, and account managers.
Requirements
  • Excellent phone manner and communication skills.
  • Good computer skills, including experience with Word and Excel.
  • Ability to multi-task, remain professional, and friendly under pressure.
  • Previous customer service and property insurance industry experience is a plus.
Benefits

$17.00 per hour + benefits package.

Employment type: Full-time



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