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Healthcare Case Coordinator

2 months ago

Princeton, New Jersey, United States PeopleShare Inc Full time

Are you a former EMT, Nurse, or Doctor seeking a more manageable office position? If you appreciate flexible scheduling, a three-day work week, and premium pay on holidays, we have an exciting opportunity for you

Position Overview:
We are currently looking for a Healthcare Case Coordinator. In this role, you will be responsible for accurately capturing and documenting information from incoming calls related to both emergency and non-emergency situations, as well as triaging patients effectively.


Position Details:
  • Schedule: 3 shifts of 13 hours each per week; includes nights and weekends, leading to a three-day work week.
  • Compensation: $25 per hour.
  • Employment Type: Temporary to Permanent.

Key Responsibilities:
  • Respond to both urgent and non-urgent travel-related inquiries, which may involve service requests such as medical referrals, prescription support, repatriation of remains, medical repatriation, and medical evacuation.
  • Handle incoming requests for services; gather pertinent information and enter data; assess and prioritize calls for assistance; serve as the initial point of contact for clients via phone; escalate issues as necessary.
  • Document all relevant case management information using Case Management Software (CMS).
  • Perform data entry, maintain records and reference materials, and carry out additional clerical tasks as needed.

Qualifications:
  • Minimum of 2 years of experience in customer service, ideally within the assistance sector.
  • Relevant experience or education in fields such as RN, Paramedic, EMT, medical case management, medical triage, LPN, medical records, medical terminology, medical coding, or medical writing.

About PeopleShare Inc:
PeopleShare is a leading staffing agency in the region, offering both temporary and permanent positions across various locations. We are committed to providing equal opportunities to all employees and applicants without discrimination based on race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category.

This policy is applicable to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.